Treat People
FAQs
FAQs
FAQs |
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Frequently Asked Questions
Q: What do you mean by 100% natural?
A: When we say our treats are all natural, we mean just that. Pet n Shape treats are made from 100% natural, human-grade, duck and chicken breast fillets. Our treats offer:
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NO Additives
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NO Preservatives
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NO Coloring
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LOW in Fat
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LOW in Calories
- LOW in Cholesterol
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HIGH in Protein
A: If not 100% satisfied with the product, return for a full exchange.
Q: What kind of rice is used in your products?
A: The products that include rice feature white rice.
Q: What type of rawhide is used in the Duck n Rice Dumbbells, Chik n Dumbbells and Chik n Skewers?
A: The material used in the Chik n Dumbbells and Duck n Rice Dumbbells is a compressed rawhide munchie stick. The Chik n Skewers feature a rawhide chew, which provides a longer-lasting treat. All the rawhide used in Pet n Shape products contains no formaldehyde and is never bleached.
Q: What if my dog doesn't like the treats?
A: Return Policy
All products ordered from TreatPeople.com come with a no questions asked, 100% SATISFACTION GUARANTEE. If for any reason you are not completely happy with your purchase, let us know and we will give you a full refund of the item's purchase price.
A credit will be issued to your
charge account within 24 hours of receipt of the returned
goods.
Returns should be sent to:
TreatPeople.com
13636 Ventura Blvd. #174
Sherman Oaks, CA 91423
Q: What is the shelf life of Pet n Shape?
A: All Pet n Shape products remain fresh for up to 18 months.
Q: What is the small packet inside your products?
A: This is a deoxidizer that controls the moisture level and maintains the freshness of Pet n Shape treats.
Q: Are your poultry products safe of avian flu?
A: All of our products are rigorously tested to ensure that they are free of any diseases and bacteria. All raw materials are tested prior to the manufacturing process. Once they gain approval, materials are processed in extremely sanitary conditions. The meat is then smoked at over 185 F for over 10 hours.
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